Account & Billing
Your plan and billing, signing in, your team, and closing your account
Managing your account
What the Account menu holds, where your plan, team and sign-in settings are, and the emails we send you.
Understanding your plan limits
What each plan includes, what counts towards your limits, and what happens when you reach one.
Upgrading, changing or cancelling your plan
Upgrade from Free, switch plans, update your card, cancel, and what happens to your account when a paid plan ends.
Paying through Shopify
If you joined by installing SplashSend from the Shopify App Store, your plan is on your Shopify bill. Here's how to manage it.
Working with your team
Invite the people you work with, decide who manages the team, and remove people when they leave.
Signing in and your password
Reset a forgotten password, change it, set one if you signed up with Google, and sign out of other devices.
Closing or restoring your account
How to close your SplashSend account, what happens in the 30 days after, and how to bring it back.